FAQ: Black Rose Wars
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

How can I add Extra Pledges FOR TWO WAVES Shipping to my Survey?

You will find specific Extra Pledge for TWO Waves Shipping. Shipping Fee are already calculated.

1) Initiate Extra Pledge TWO Waves 2) Magister Extra Pledge TWO Waves

Example INITIATE: I have an Initiate Pledge I want to receive it in TWO Waves. You'll need to make sure to add an "INITIATE Pledge TWO Waves Additional Shipping Fee" to your order.

Example MAGISTER Early Bird: I have a Magister Early H24, I want to add another Magister Pledge and receive Core-game + Chrono in January 2019 and the rest in June 2019.

  1. Add a "Magister Extra Pledge TWO Waves"
  2. Add a "MAGISTER Pledge TWO Waves Additional Shipping Fee" to increase the shipping fee of your main pledge
Last updated: August 01, 2018 10:30

What can I do if I have excess credit on the PM?

Partial Refund of the remaining credit on the PM is not allowed for this project! You can only spend the remaining credit by buying something else, so try to be careful when loading your credit!

Last updated: August 01, 2018 10:14

You need some help?

For any request, clarification or help with the management of your pledge, you can write to BackerKit support or submit a request to http://support.ludusmagnusstudio.com/

Last updated: July 12, 2018 01:01

Are you a retailer?

All retailers who have already signed up will be added at a later time, for more information you need to contact retailers@ludusmagnusstudio.com Here you can find all the info and details: http://bit.ly/retailerPM

Last updated: July 30, 2018 00:39

Nova Aetas e Sine Tempore Backers discounts

The 5$ credit for the Nova Aetas and Sine Tempore backers and the free Crono Kit will be added later when all the backers have received their survey, we will make a new update when all the profiles will be updated. For the ones that have already paid with PayPal, there will be a 5$ refund. THE CREDIT IS ONLY AVAILABLE IF YOU PLEDGE WITH THE SAME KS EMAIL THAT YOU USED FOR NOVA AETAS AND/OR SINE TEMPORE AND IT'S AUTOMATIC, SO, EVERY ADDITIONAL/MANUAL CHANGE (Different email, friends email, etc.) WILL BE IMPOSSIBLE.

Last updated: August 21, 2018 04:00

Shipment discounts

For pledges and bundles we have optimized shipments in order to reduce them progressively based on the quantity you decide to order, this means that more boxes ordered and less shipping charges :) The limit for single backers is 5 items for each add-on (including the main pledge), to order larger quantities you need to send a request to http://support.ludusmagnusstudio.com/

Last updated: July 11, 2018 04:32

I want to receive everything in TWO Waves (Additional Shipping Fee)

  1. Access the survey and set up your country for shipping
  2. Then choose the language of your pledge
  3. Add one of these add-ons to supplement shipping costs (depending on your pledge level).

a. INITIATE Pledge TWO Waves Additional Shipping Fee b. MAGISTER Pledge TWO Waves Additional Shipping Fee

Last updated: July 11, 2018 03:49

I want to receive everything in ONE Wave

  1. Access the survey and set up your country for shipping
  2. Then choose the language of your pledge
  3. Add the Extra Pledges and the add-ons you want
  4. Check that everything is right
  5. Enter the payment details and wait for the Pledge Manager to close. Alternatively, you can pay with PayPal, you will add credit to your pledge that you can use as you wish.
Last updated: July 11, 2018 03:45

Shipping: ONE Wave or TWO Waves?

We know you're dying to play Black Rose Wars, so as we anticipated on Kickstarter you can choose to receive the material in one or two waves:

ONE WAVE: Core-game + Crono Expansion + Sator Square Box (ALL SGs) and all other add-ons and expansions by June 2019

TWO WAVES: Core-game + Crono Expansion by January 2019 Sator Square Box (ALL SGs) and all other add-ons and expansions by June 2019

Last updated: July 11, 2018 03:39

How much will I have to consider for shipping costs?

We have made an estimate Shipping Fee, this estimate may change depending on how many orders we collect on the Pledge Manager, CONSIDER IT AS A MAXIMUM LIMIT. Shipping costs and all orders will be charged when the Pledge Manager ends. The cost of shipments has been recalculated based on the actual weight of the pledge -7 Kg initiate -8 Kg Magister -10 Kg Bundle

Last updated: July 11, 2018 03:33

Is it possible to buy or double the Early Bird?

No, unfortunately, it's not possible to buy or double the Early Bird, anyway, you are able to double your Pledge by adding an Initiate or Magister Extra Pledge.

Last updated: July 11, 2018 04:24

What should I do if I haven't received the request to gain access to the Survey?

The Survey will be sent to a sample of 300 backers to ensure that everything has been set well, at the end of this test we will send the survey to all the other backers, in about 48 hours everyone should receive their survey. For any problem of non-receipt, please, send a report to this address http://support.ludusmagnusstudio.com/

Last updated: July 11, 2018 03:29

Which languages will be available?

The game will be entirely developed in ENG and FRA, however, the downloadable rules and the Codex Arcanum will be also available on our site (pdf version): http://support.ludusmagnusstudio.com. There is also a language pack add-on ($ 12) that contains ALL the cards and rules of the whole game (Core-Game, Expansions, Add-ons, etc.), and it's available for these languages: ITA - ESP - DEU

Last updated: July 11, 2018 03:32

What can I do during the two opening phases of the Pledge Manager?

FIRST PHASE: -Choose the shipping plan between ONE Wave and TWO Waves -Change Personal Data -Select your add-ons -Select the language between ENG and FRA (for the others languages available add the Language Pack add-on for only $ 12) -Add Shipping Fee

SECOND PHASE: -Change Personal Data -Select your add-ons -Select the language between ENG and FRA (for the others languages available add the Language Pack add-on for only $ 12) -Add Shipping Fee

Last updated: July 11, 2018 03:10

When and how long will the Pledge Manager remain open?

For Black Rose Wars we decided to split the Pledge Manager in two phases: a first one that will open from 12 July 2018 to 12 September 2018, the second one from January 2019 to 29 February 2019.

Last updated: July 12, 2018 01:33

What are the card sizes?

Standard cards are 63x88mm Mini cards are 67x44mm Tarot cards are 121x70mm

Last updated: May 17, 2018 20:36

Your own BRW

If you have any idea about the game, you need to go here https://goo.gl/forms/ADJYvvZE3c0smzOk2

Last updated: May 15, 2018 03:30

There will be a Late Pledge for this project?

Yes, there will be for sure a Late Pledge after the campaign and It will be available at a slightly higher price.

Last updated: May 15, 2018 03:30

It's possible to make the $ 1 pledge to access the Pledge Manager later?

No. To have access to the PM you will need to make at least an Initiate Pledge (or higher) before the campaign ends on May 20. If you do not, you may participate in the Late Pledge, but at an additional price of $10 above final costs.

Last updated: May 15, 2018 03:30

I'm a Nova Aetas and/or Sine Tempore backer, how can I have my 5$ discount?

You just need to pledge the game with the same account that you used for pledge NA or ST and the discount will be automatically added

Last updated: May 15, 2018 03:30

Is it possible to organize a group for pledge?

This year we have changed some policies about groups due to some troubles about the past campaign. You can organize a group to save a big part of the shipping cost (cost depend on weight/dimension) but we have not discount for groups like past year cause you can save on shipping itself (depends on the number of backers with a min. of 30+). We can send all the games to one address who will manage 2nd part shipping for only backer. You can save about 50% on shipping for every order.

Last updated: May 15, 2018 03:30

Will there be an option to buy a single mini without buying the game?

Only the resin models that will be available through our store: https://shop.ludusmagnusstudio.com/

Last updated: May 15, 2018 03:30

Will you guys be at some conventions?

We will be at ESSEN SPIEL 2018, maybe at GENCON 2018 and UK GAME EXPO 2018

Last updated: May 15, 2018 03:30

Will there be any plans for solo?

We're planning to unlock solo play during the campaign!

Last updated: May 15, 2018 03:30

What are the miniatures made of?

They are made out of High-Quality PVC. We will probably produce resin minis also, but just some limited editions for sale on the e-shop.

Last updated: May 15, 2018 03:30

What is the miniature scale?

38 mm for the regular models

Last updated: May 15, 2018 03:30

Will Black Rose Wars allow for PvP interaction?

Black Rose Wars is a Player vs Player competitive boardgame with no elimination. Every defeat of a player rewards the other offenders with points.

Last updated: May 15, 2018 03:30

How can I add add-ons to my pledge?

To add add-ons to your pledge, you only need to increase your credit by the value of the add-on you have chosen. At the end of the campaign, you can select specifically what you need.

Last updated: May 15, 2018 03:29

Your English sucks, does this mean that the game will be impossible to understand?

Our company is based in Riverside, California, but the development team is based in Italy and we are not English native. During the frenzy of the campaign, there is really very little time and communication with backers must be fast. We believe that some silly constructions (although silly and funny) do not distort the meaning of what we want to say. But obviously, game instructions and components will be done by professionals and proofread by several native speakers.

Last updated: May 17, 2018 13:08

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://black-rose-wars.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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